Refund policy

Return Policy – EXIST Clothing

At EXIST Clothing, we stand behind the quality of our garments. If you're not completely satisfied with your purchase, we’re here to make it right.

Return Window
You may request a return within 14 days of the delivery date.

To be eligible for a return:

- Items must be unworn, unwashed, and in original condition with all tags attached.

- tems must be returned in original packaging when possible.

- Final sale items, undergarments, bodysuits, gift cards, and discounted products marked 40% off or more are not eligible for return.

How to Initiate a Return
To start a return, contact us at ex1stclthing@gmail.com or visit our return portal at https://existclothing.ca/a/service.
Once approved, we’ll provide return instructions. Returns sent without authorization may not be accepted.

Return Shipping

- Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

- We recommend using a tracked shipping service to ensure safe delivery.

Refunds
Once your return is received and inspected, a refund will be issued to your original payment method.
Please allow up to 7 business days for your refund to process. Shipping fees are non-refundable.

Exchanges
We do not offer direct exchanges. If you need a different size or color, please return your item and place a new order.

Return Policy Enforcement
To protect our community and maintain fairness, we monitor return activity. Unusual or excessive returns may result in refusal of future return requests or account restrictions.

Need Help?
Our support team is available to assist you at ex1stclthing@gmail.com.